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IT Support Engineer

Siauliai, Lithuania

We are looking for an aspiring IT Support Engineer to ensure excellent customer experience for Cherry Servers Cloud Infrastructure Services. You will join a small team of talented engineers to monitor, solve and escalate IT problems as they rise.

What You Will Do:
  • Communicate with customers via live chat and email in a timely and sympathetic manner
  • Ensure system uptime and service continuity by monitoring, investigating, and resolving technical issues
  • Work closely with network engineers, system administrators, and developers to troubleshoot complex technical issues
What We Expect:
  • Fluent in English
  • Ability to work day / evening / weekend shifts
  • Hands-on experience with Linux or Windows OS environments
  • Excellent problem-solving and communication skills
What Would Make You Shine:
  • Linux or Windows server administration experience
  • Familiarity with scripting languages like Bash, Python or Go
  • Basic knowledge of cloud-native computing stack (Docker, Ansible, Terraform, Kubernetes, etc.)
What We Offer:
  • Democratic and enabling working culture where your opinion makes a difference
  • Career growth opportunities within the company
  • Flexible working hours and a comfortable work environment at our Head Office in Siauliai, Lithuania
  • Friendly and experienced engineers who are masters at their craft and will back you up in solving difficult problems
  • Up to 10 days additional vacation days every year
  • Quarterly bonuses based on company revenue growth
  • Friday breakfast, colleague of the month gifts, birthday celebrations and company events
  • Competitive salary starting from 1400 - 2500 EUR brutto

Apply now

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