IT Support Engineer

Siauliai, Lithuania

We are looking for an aspiring IT Support Engineer to ensure excellent customer experience for Cherry Servers Cloud Infrastructure Services. You will join a small team of talented engineers to monitor, solve and escalate IT problems as they rise.

What You Will Do:

Communicate with customers via live chat and email in a timely and sympathetic manner
Ensure system uptime and service continuity by monitoring, investigating, and resolving technical issues
Work closely with network engineers, system administrators, and developers to troubleshoot complex technical issues

What We Expect:

Fluent in English
Ability to work day / evening / weekend shifts
Hands-on experience with Linux or Windows OS environments
Excellent problem-solving and communication skills

What Would Make You Shine:

Linux or Windows server administration experience
Familiarity with scripting languages like Bash, Python or Go
Basic knowledge of cloud-native computing stack (Docker, Ansible, Terraform, Kubernetes, etc.)

What We Offer:

Democratic and enabling working culture where your opinion makes a difference
Career growth opportunities within the company
Flexible working hours and a comfortable work environment at our Head Office in Siauliai, Lithuania
Friendly and experienced engineers who are masters at their craft and will back you up in solving difficult problems
Up to 10 days additional vacation days every year
Quarterly bonuses based on company revenue growth
Friday breakfast, colleague of the month gifts, birthday celebrations and company events
Competitive salary starting from 1400 - 2500 EUR brutto

Apply now

Life at Cherry Servers

build: f346b1cf.882

ui: 0.41.3