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IT Support Engineer

Siauliai, Lithuania

We are looking for an aspiring IT Support Engineer to ensure excellent customer experience for Cherry Servers Cloud Infrastructure Services. You will join a small team of talented engineers to monitor, solve and escalate IT problems as they rise.

Who are we?

Cherry Servers is a bare metal cloud service provider, passionate about innovations and oriented to efficiency. Our team seeks to implement ideas that make data travel faster, smoother, and easier. As simple as that.

Serving customers from more than 140 countries worldwide already, we expand every day. Therefore gifted talents with strong motivation are always awaited in the team.

    As a new IT Support Engineer, get ready to:
    • Communicate with customers via live chat and email in a timely and sympathetic manner
    • Ensure system uptime and service continuity by monitoring, investigating, and resolving technical issues
    • Work closely with network engineers, system administrators, and developers to troubleshoot complex technical issues
    We expect you to have:
    • Good English skills
    • The ability to work day / evening / weekend shifts
    • Hands-on experience with Linux or Windows OS environments
    • Excellent problem-solving and communication skills
    What Would Make You Shine:
    • Linux or Windows server administration experience
    • Familiarity with scripting languages like Bash, Python or Go
    • Basic knowledge of cloud-native computing stack (Docker, Ansible, Terraform, Kubernetes, etc.)
    What We Offer:
    • Democratic and enabling working culture – your opinion makes a difference
    • Flexible working hours and a comfortable work environment at our Head Office in Siauliai, Lithuania
    • Career growth opportunities within the company
    • Every day help from colleagues – friendly and experienced engineers who will back you up in solving difficult problems
    • More free time – up to 10 additional vacation days every year
    • Casual perks for better mood – Friday breakfasts, holiday trips, a colleague of the month gifts and events
    • Competitive gross salary starting from 1400 – 2500 EUR
    • Significant quarterly bonuses when revenue targets are met. And they are.

    Apply now

    Life at Cherry Servers

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